Ensure your learning programs are meaningful and effective by designing for The 5 Moments of Learning Need. This course arms and certifies you with the skills you need to actually make the shift and successfully meet your learners where they need you: on-the-job.
Transform your mindset from one of training to performance-first. The program's instructional and performance design approach addresses all 5 Moments of Need, when people need to
Apply what they learned
Solve a problem
Unlearn and relearn because of Change
Learn something New
Learn More about what they learned
The 5 Moments of Need methodology helps you
Deliver a 30% - 50% reduction in traditional classroom instruction time
Reduce work stoppage time and reduce wasted search time
Significantly increase digital resources available to employees while they work – anywhere
Improve workforce performance overall
Measure and report meaningful business impact
Over weeks of immersion in The 5 Moments of Need instructional design and performance support methodology, you will gather to experience:
Five live 2.5-hour virtual sessions that introduce you to the 5 Moments of Need design approach.
Five live 1.5-hour office hours to support you as you put the 5 Moments of Need design approach into practice.
Five live 2-hour virtual review sessions for group feedback.
Two live 1.5-hour PoC coaching support
Around-the-clock access to an electronic performance support system EnABLE that supports you in the application of the 5 Moments of Need instructional design and performance support approach.
Create a Proof of Concept
During the program participants create a proof of concept (PoC) to directly apply the learning to their own business.
Participants prepare the PoC in the EnABLE Digital Coach designed to support the 5 moments of need performance support pyramid.
Program format & time commitment
This program employs an approach to virtual instructor-led training in which you can achieve outcomes that can surpass traditional face-to-face training. The approach called GEAR - Gather, Expand, Apply, and Review — is a blended method that spreads learning out over time. This allows you to immediately apply what you learn in the context of your own work.
Over weeks of immersion in 5 GEAR learning cycles you will gather to experience:
5 x 2.5 HR
Live virtual sessions that introduce you to the 5 Moments of Need approach
4 x 1.5 HR
Live virtual sessions to support you put the 5 Moments of Need into practice
2 x 1.5 HR
Live coaching sessions to support you prepare your PoC
5 x 2 HR
Live virtual sessions for assignment feedback
1 year access to EnABLE EPSS with design tools, steps and resources
WHAT PEOPLE SAY
“I recommend every L&D professional take part in this 5 Moments of Need program. The Scope, the Rapid Workflow Analysis, and the Learning Experience & Performance Plan (LEaP) are the basis for all my solutions from now on. I use them weekly, and they're very valuable to me!”
— Jasper Schonenberg, Designer Global Learning & Performance
Eleni Iatridis is a learning and performance consultant of over 25 years. She started as a training consultant in a global change consultancy delivering all manner of training solutions to organizations implementing new systems. For 10 years she was the chief learning officer in a software company. Eleni first encountered the methodology eight years ago, enamored with the approach and its focus on helping people do their jobs better, she achieved her 5 Moments of Need Designer Certificate in 2016. She then embarked on a full scale implementation of the 5 Moments of Need for the company. Today she is a Coach for participants attending the 5 Moments of Need North America program, and she leads the 5 Moments of Need UK program.
Marco Tiemersma is a learning and performance consultant of over 25 years. He started as a teacher of business economics and Microsoft software and first came across the 5 Moments of Need 10 years ago. Since then, Marco has worked on many projects for public and private global organizations where workflow learning and performance support are the focus point. Since 2018, Marco not only implements 5 Moments of Need solutions for different organizations, he also leads the 5 Moments of Need Designer Certificate Program in the Netherlands.
Solene Kremer is a learning and performance consultant with over 15 years’ experience in designing and delivering solutions in a variety of fields, including global software implementation, leadership development and technical skills. As a 5 Moments of Need Designer Solene has gained valuable insight and experience over the past 5 years through using the approach to guide her learning solution design. She now shares that experience as a Coach for participants attending the 5 Moments of Need Designer UK Certificate program.
Bob Mosher is a senior partner and the Chief Learning Evangelist at APPLY Synergies, a strategic consulting firm that specializes in helping learning organizations design, develop, and measure effective learning and performance support strategies to meet the 5 moments of learning need. Bob has been an active and influential leader in the learning and training industry for over 35 years and is known worldwide for his pioneering role in new approaches to learning. He has acted as an influential voice in the Learning and Development industry by speaking at conferences and by being an active participant and author within industry associations such as ISPI, ATD, the Masie Consortium, the e-Learning Guild, and CLO Symposium/Magazine. Bob is a co-author of the book: “Innovative Performance Support: Strategies and Practices for Learning in the Workflow.”
Dr. Conrad Gottfredson is a senior partner and the Chief Learning Strategist at APPLY Synergies, a strategic consulting firm that specializes in helping learning organizations design, develop, and measure effective learning and performance support strategies to meet the 5 moments of learning need. Con has a Ph.D. in Instructional Psychology and Technology. His strategic work with organizations is informed by over 30 years of real-world experience. He is a proven leader in helping clients gain and sustain effective performance in the workplace. He has designed, developed, and managed many hundreds of learning and performance solutions addressing the complete scope of delivery systems, strategies, audiences, and settings. These settings have ranged from small to large international corporations, governmental agencies, universities, and religious organizations.