Image for Page 3 Designer Cert.jpeg

Designer Certificate Program: 15th Sept '21

The Designer Certificate is a 4-month virtual, assignment-based program that lends itself to busy lives and pressured jobs. Bring the principles of The 5 Moments Need to life working on your own business project. Architect and design a performance support solution for learning in the workflow and build a digital proof of concept to showcase to your organization.

Program Overview

Learn about

The 5 Moments of Learning Need

Train, Transfer, and Sustain

Performance Support

The Performance Support Pyramid

Job Task Analysis

Critical Skills Analysis

Learn how to

Conduct Rapid Workflow Analysis

Perform Critical Impact Analysis

Map the Workflow

Build a Learning and Experience Plan

Develop a Digital Coach Proof of Concept

Plan a Targeted Learning Experience

Leading to

30% - 50% reduction in traditional classroom instruction time

Significant increase in digital resources available to employees while they work - anywhere

Improved workforce performance overall

A means to measure and report meaningful business impact

Dates

15 September - 28 January ' 22

Times

Full schedule

15:00 - 17:30 GMT

Proof of Concept

During the program participants create a proof of concept (PoC) to showcase the design of a Digital Coach for performer support in their 5 Moments of Need.

Participants prepare the PoC in the EnABLE platform designed to support the 5 moments performance support pyramid.

2019-5MoN_Designer_Badge_2-removebg-prev

The program includes 2 x 1.5-hour additional coaching sessions where participants learn how to work with the EnABLE platform and create a Proof of Concept for their project of choice.

Learn in GEAR

Learn flexibly using our GEAR approach which breaks the learning into manageable chunks and gives you space to apply.

WHAT PEOPLE SAY

“I recommend every L&D professional take part in this 5 Moments of Need program. The Scope, the Rapid Workflow Analysis, and the Learning Experience & Performance Plan (LEaP) are the basis for all my solutions from now on. I use them weekly, and they're very valuable to me!” 

—  Jasper Schonenberg, Designer Global Learning & Performance

Inter-Ikea Systems

Course Facilitators

Eleni 1.png
Marco profile pic.png

Eleni Iatridis

Eleni Iatridis is a learning and performance consultant of over 25 years. She started as a training consultant in a global change consultancy delivering all manner of training solutions to organizations implementing new systems. For 10 years she was the chief learning officer in a software company. Eleni first encountered the methodology eight years ago, enamored with the approach and its focus on helping people do their jobs better, she achieved her 5 Moments of Need Designer Certificate in 2016. She then embarked on a full scale implementation of the 5 Moments of Need for the company. Today she is a Coach for participants attending the 5 Moments of Need North America program, and she leads the 5 Moments of Need UK program.  

Marco Tiemersma

Marco Tiemersma is a learning and performance consultant of over 25 years. He started as a teacher of business economics and Microsoft software and first came across the 5 Moments of Need 10 years ago. Since then, Marco has worked on many projects for public and private global organizations where workflow learning and performance support are the focus point. Since 2018, Marco not only implements 5 Moments of Need solutions for different organizations, he also leads the 5 Moments of Need Designer Certificate Program in the Netherlands.  

Expert Contributors

Bob profile pic.png
Con profile pic.png

Bob Mosher

Bob Mosher is a senior partner and the Chief Learning Evangelist at APPLY Synergies, a strategic consulting firm that specializes in helping learning organizations design, develop, and measure effective learning and performance support strategies to meet the 5 moments of learning need.  Bob has been an active and influential leader in the learning and training industry for over 35 years and is known worldwide for his pioneering role in new approaches to learning. He has acted as an influential voice in the Learning and Development industry by speaking at conferences and by being an active participant and author within industry associations such as ISPI, ATD, the Masie Consortium, the e-Learning Guild, and CLO Symposium/Magazine. Bob is a co-author of the book: “Innovative Performance Support: Strategies and Practices for Learning in the Workflow.”

Conrad Gottfredson

Dr. Conrad Gottfredson is a senior partner and the Chief Learning Strategist at APPLY Synergies, a strategic consulting firm that specializes in helping learning organizations design, develop, and measure effective learning and performance support strategies to meet the 5 moments of learning need. Con has a Ph.D. in Instructional Psychology and Technology. His strategic work with organizations is informed by over 30 years of real-world experience. He is a proven leader in helping clients gain and sustain effective performance in the workplace. He has designed, developed, and managed many hundreds of learning and performance solutions addressing the complete scope of delivery systems, strategies, audiences, and settings. These settings have ranged from small to large international corporations, governmental agencies, universities, and religious organizations.